Times Union Perf. Arts-Symphony Hall Parking Guide

Welcome to Times Union Performing Arts Center and Symphony Hall, a beautiful venue located in the heart of Jacksonville. If you're planning to attend an event here, it's important to plan your parking ahead of time to ensure a smooth and enjoyable experience. In this parking guide, we will provide you with all the information you need to know about parking options, accessibility, and additional tips for a hassle-free visit.

Parking Options

Times Union Performing Arts Center offers several convenient parking options for patrons:

• Open-Air Parking Lot: Located directly across Water Street from the venue, this open-air parking lot is ideal for symphony patrons. It is recommended to cross the street using the designated crosswalk and entrance. Jacksonville police are present before and after concerts to ensure safety while crossing the street.
• Enclosed Parking Garages: There are enclosed parking garages located directly behind the open-air parking lot entrance on Pearl Street and one block away on Hogan Street. Both of these garages are manned by staff members before and after concerts, and they are within easy walking distance of Times Union Performing Arts Center.

Disabled parking is available in a free lot located on Pearl Street directly in front of the CSX building. To utilize this parking area, you must possess a valid concert ticket for the evening's performance or have a handicapped license plate or hanging decal. For additional information or assistance, please call Patron Services at 904-354-5547.

Valet Parking

Valet parking is offered for all evening performances, including classical pops and special events, as well as Sunday matinee concerts. Symphony 60 and JSYO concerts are excluded from valet parking services. Elite valet service is provided by Parking Management Services, Inc. to cater to VIP patrons, including $5,000 donors. They also offer valet parking for $20 as a drive-up service in front of the building when capacity allows.

Subscribers to the Classical Pops Passport and Family Series can purchase a series parking voucher booklet with 12 passes for the Enterprise Center Garage. This garage is located directly behind the open-air parking lot entrance on Pearl Street. The cost for the entire season is $45. Discounted single ticket parking is also available in advance for $6 through Patron Services.

Subscriber Parking

If you are a subscriber to the Classical Pops Passport or Family Series, you can take advantage of subscriber parking. This option grants access to parking vouchers for the Enterprise Center Garage, located directly behind the open-air parking lot entrance on Pearl Street. These vouchers can be purchased in a booklet with 12 passes for the entire season at a cost of $45. Subscriber parking is discounted and provides a convenient parking solution for those attending multiple events.

Groups and Buses

If you are interested in bringing a group to the symphony, special bus transportation packages are available. The symphony provides the inside scoop on the music through pre-concert insight videos by Music Director Courtney Lewis, allowing your group to have a deeper understanding and appreciation for the performance. For more information on group packages and bus transportation, please visit the symphony's website.

Tips for a Smooth Symphony Experience

In addition to parking, here are a few more tips to ensure a smooth and enjoyable visit to Times Union Performing Arts Center and Symphony Hall:

• Budget Extra Time: When planning your symphony experience, it's always a good idea to budget extra time for parking, especially on busy concert nights. The venue has implemented increased security protocols, which may result in additional lines and wait times. Arriving early will give you plenty of time to find parking, navigate security, and find your seat before the performance begins.
• Prepare for Security Protocols: Like many performance venues, Times Union Performing Arts Center has enhanced its security measures. All patrons entering the building will have their bags checked, and wanding/metal detectors may be used for additional security measures. To expedite the process, it is recommended to have your bags open for inspection and be prepared to remove any metal objects or electronics from your person.
• First Time at the Symphony?: If this is your first trip to a symphony concert, don't worry! Times Union Performing Arts Center welcomes first-timers and offers tools to help you get the most out of your experience. Frequently asked questions and dining options can be found on their website, providing guidance on what to expect and where to enjoy a meal before the concert.
• Dining Options: Times Union Performing Arts Center is located within walking and driving distance of many restaurants. Whether you're looking for a quick bite or a fine dining experience, there are plenty of dining options available. You can view restaurant guides on the symphony's website to help you choose the perfect spot for a pre-concert meal.
• Seating Maps: To familiarize yourself with the seating arrangement at Jacoby Symphony Hall, you can view detailed seating maps on the Jacksonville Center for the Performing Arts website. These maps will help you choose the best seats for your preference and budget.
• Accessibility: The Jacksonville Symphony is committed to meeting and exceeding all structural and service requirements as stipulated by the Americans with Disabilities Act (ADA). For information on accessibility, including access/egress tips and assistance during your visit, please contact Patron Services at 904-354-5547.

Now that you have a comprehensive parking guide for Times Union Performing Arts Center and Symphony Hall, you can plan your visit with confidence. Enjoy the magic of live orchestral music and make lasting memories in this beautiful venue!