10/31/23 by Zack Saadioui
When it comes to finding reliable and secure self-storage facilities, Extra Space Storage is a name that often comes up. With over 1,550 storage facilities nationwide, Extra Space Storage offers a variety of storage unit sizes and amenities to meet the needs of individuals and businesses.
In this article, we'll explore the reviews and ratings for Extra Space Storage to help you make an informed decision about whether it's the right storage solution for you. Let's dive in!
Extra Space Storage has a substantial number of reviews and ratings across multiple platforms, including Forbes, Consumer Affairs, Trustpilot, Yelp, Sitejabber, and BBB.
While Forbes does not provide a detailed review of Extra Space Storage, it recognizes the company as a reputable player in the self-storage industry.
On Consumer Affairs, Extra Space Storage has an overall rating of 3.5 out of 5 stars based on 480 reviews. Customers highlight the variety of unit sizes and the convenience of month-to-month flexible leases. However, some complaints revolve around monthly payment issues and unexpected rent increases. It's important to carefully review the terms and conditions of your rental agreement to avoid any surprises.
Extra Space Storage on Trustpilot has a rating of 1.8 out of 5 stars based on 7,435 reviews. Many users express dissatisfaction with the customer service and claim that the company does not respond adequately to negative reviews. However, it's essential to note that individual experiences may vary, and it's advisable to consider a range of feedback before making a decision.
On Yelp, Extra Space Storage in Los Angeles has received a rating of 2.5 out of 5 stars based on 4,397 reviews. Customers appreciate the helpful and friendly staff, as well as the clean and secure facilities. However, some reviewers mention issues with billing and reservations. It's recommended to contact the specific location you are considering to get accurate and up-to-date information about their services.
Sitejabber showcases Extra Space Storage with an average rating of 1.6 out of 5 stars based on 50,710 reviews. Negative reviews often mention problems with billing, customer service, and unexpected rent increases. It's crucial to conduct thorough research and read a variety of reviews to get a comprehensive understanding of the overall customer experience with the company.
Extra Space Storage has an A+ rating with the BBB, indicating the company's commitment to addressing customer complaints and resolving issues promptly. However, it's worth noting that Extra Space Storage has received a high number of complaints on BBB, with 4,490 complaints closed in the last three years.
Choosing a storage facility requires careful consideration of various factors. Here are some key points to keep in mind:
If you're looking for additional storage options beyond traditional self-storage facilities, Prked offers an innovative solution.
Prked is a platform that connects individuals with extra parking or storage space to those in need. Whether you have an unused driveway, garage, or basement, you can monetize your extra space and earn up to $2,000 per month by hosting on Prked. On the other hand, if you're searching for affordable and convenient parking or storage, you can find options on Prked as well.
Prked offers a hassle-free experience, allowing you to start hosting in minutes or find cheaper and more convenient parking/storage. Visit https://prked.com/hosting to start hosting or https://prked.com to find parking/storage.
When choosing a storage facility, it's important to consider customer reviews and ratings to gauge the overall satisfaction of previous and current users. Extra Space Storage receives mixed reviews across various platforms, but it's crucial to read a range of feedback and consider your specific needs before making a decision.
Additionally, platforms like Prked offer convenient alternatives for both hosts and users in need of parking or storage space. Whether you want to monetize your extra space or find affordable options, Prked provides a seamless platform to meet your needs.
Remember to conduct thorough research, visit prospective storage facilities, and ask any necessary questions to ensure you find the perfect storage solution for your needs.